Ethical and Surgical Procurement
Our platform makes ethical and surgical procurement simple and efficient. With a real-time order dashboard, you always know what’s happening and when. Built-in messaging means hospitals and suppliers can chat directly in the system, keeping communication clear and fast.
For hospitals, creating orders is quick and hassle-free thanks to easy-to-use templates. The system automatically splits orders by supplier based on what’s in your basket, saving time and avoiding confusion. You can also set up approval processes to match your organisation’s requirements, and whenever suppliers update their pricing through a catalogue import, those changes can be verified before they go live – giving you full control and peace of mind.
Suppliers aren’t left out either. You can respond to incoming orders manually when needed, and if you have updated prices, you can upload your catalogue directly into the system. Want to customise prices for different hospital groups? No problem – the platform makes it easy.
Hospital Managed Pricefile Management
Our system is built to handle even the most complex pricing structures – whether you’re working with list prices, nett prices (acquisition price), or custom billing setups tailored to your needs. You have full control over formularies and preferred product lists, making it easy to manage what’s available and prioritise the items that matter most to your organisation.
Product and supplier activations are straightforward, and managing prices is simple and transparent. When suppliers update their pricefile catalogues, those changes can be verified and approved before being applied – ensuring they’re accurate and relevant to your specific hospital or hospital group.
Preferred supplier relationships are also easy to manage within the platform, helping streamline procurement and support consistency. You’ll receive daily updates from the Medikredit catalogue and always have the latest Single Exit Price (SEP) data, so your pricing remains accurate and compliant.
Need to support multiple stock codes for different clients? No problem – the system is flexible enough to cater for that too. Plus, with daily synchronisation of pricefile data straight to your hospital backend and ERP systems, everything stays current without the manual legwork.
Direct Automation Integrations
Our platform takes care of vendor responses automatically, sending real-time updates straight to your hospital’s backend and ERP systems – so you’re always working with the latest information without having to chase it down.
Orders can be integrated directly with multiple suppliers, making the whole process faster, more accurate, and far less manual. Our enhanced web service API gives you even more flexibility and connectivity, while also supporting secure data exchanges through SFTP and direct file transfers.
On top of that, you’ll receive daily updates from various funders, helping you stay aligned with the latest changes and keeping everything running smoothly.
Compliance Measurement and Reporting
Get clear insights into supplier performance with in-fill rate tracking, so you always know how reliably your orders are being fulfilled. Compliance buying reports help ensure purchasing stays on track with agreed policies, giving you greater oversight and control.
You’ll also have access to detailed formulary reports, along with insights into alternative and generic buying habits – helping you identify trends, spot savings, and make more informed decisions across the board.
Invoice Processing
Invoices are processed efficiently through electronic data formats, with each one matched to its corresponding PDF copy for easy verification. You’ll get clear reconciliation reports that show exactly which invoices have been received, processed, or are still outstanding – so nothing slips through the cracks.
All invoice data, along with the PDF versions, can be submitted directly to your ERP system, making your financial workflow that much smoother. Every invoice is linked to the original order placed through the system, ensuring full traceability.
Need to refer back? No problem – each linked invoice stays available on the system for up to 12 months, giving you easy access whenever you need it.
Receipt Processing
Receiving goods is made simple with our electronic receipt processing. QR-coded documents make it easy to record deliveries the moment they arrive, while the system automatically generates electronic receipt data to save you time. Prefer to do things manually? You can still capture and record receipts by hand when needed.
Once recorded, all receipt data can be sent directly to your ERP system for seamless integration. Plus, the platform helps reconcile receipts with the invoices you’ve received – keeping everything aligned and making the entire process smoother and more accurate.
Consignment Facilitation and Inventory Management
The platform also supports a range of additional order types to suit different needs, including consignment requisitions, request-for-invoice messages, and loan stock orders – giving you more flexibility in how you manage stock and supplier relationships.
With our QR-coded tracking system, managing consignment stock is straightforward. Products can be scanned at key stock movement points – whether you’re receiving items, transferring them between locations, or recording their usage – ensuring accuracy every step of the way.
Consignment inventory management also includes built-in risk tracking, so you know exactly what’s been received and where it stands. And when consignment stock is used or consumed, the system can automatically generate a request for invoice to the supplier, saving you time and making sure nothing is missed.
Loan Set Booking Management
Managing surgical sets is made easy with full support for both set types and physical sets, including all the individual components they contain. You’ll also have location tracking built in, so you always know where each set is at any given time.
The document management side of the system keeps everything organised in one place – whether it’s cleaning certificates, booking requests, or check sheets linked to stock receipt and usage. You can also store and access waybills, delivery notes, quotes, invoices, and even related imagery with ease.
For added assurance, autoclave sterilisation can be validated directly through SteriWorx integration, giving you full traceability and peace of mind when it comes to compliance and safety.
SteriWorx
Sterilisation management is fully handled through our system, specifically focused on the autoclave cycle for instrument sets. Using patented technology, every sterilisation event is accurately recorded and tracked.
The platform captures detailed data for each cycle, including the date of sterilisation, hospital, theatre, and even the event it was linked to. You can also log patient and doctor references, as well as set or product details and any additional images + giving you a complete, reliable sterilisation record for every item processed.
CRM (Customer Relationship Management)
For suppliers, managing your client relationships is simple and organised with built-in tools for client, contact, and appointment management – all in one place. Everything you need to stay on top of your interactions is easy to access and update.
Managers have their own dedicated view for overseeing team activity, while check-in and check-out location tracking ensures you know where representatives are and when. To round it all off, the system generates clear, insightful reports on representative activity, giving you a full picture of what’s happening in the field.